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General conditions

These General Reservation Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between Eric Rosell, with DNI 45830422R, from this moment on Eric and the user or client for the contract made through the forms that Eric makes available. available on your www.integrationtrips.com

The reservation through Eric's websites will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the user's navigation through the pages owned by Eric.

These conditions will apply without prejudice to the application of the legal regulations on the matter that are applicable to each case.

The General Contracting Conditions regulate the distance selling relationship between Eric and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, Law 3 /2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

Eric reserves the right to make any modifications it deems appropriate, without prior notice, to the General Conditions. These modifications may be made, through their websites, in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones. However, Eric reserves the right to apply, in certain cases, Specific Contract Conditions in preference to these General Conditions when it considers it appropriate, announcing them in a timely manner.

Pre-booking information

Eric informs that the reservation procedure through its web pages is detailed in the corresponding section for formalizing the reservation.

Likewise, Eric informs that the user can have access to the conditions of use available on the same website.

By booking with Eric through his website, the user or client expressly declares to know, understand and accept these conditions of use and the General Conditions. Likewise, the user declares that he or she is of legal age and has the legal and legal capacity necessary to access Eric's websites and contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained when registering as a client, and may not transfer them to another.

Once the reservation has been made, the user will see the confirmation of their reservation on the screen, and can print it as proof of the reservation made.

The reservation confirmation and the reservation receipt (printout made by the user) will not be valid as an invoice.

Additional conditions and services HOTELS

ENTRIES AND EXITS

In most establishments, the room will be at your disposal from 3:00 p.m. on the day of arrival until 11:00 a.m. on the day of departure. If your plane returns in the afternoon, the hotel will be able to keep your belongings (check with your hotel) and you will be able to stay there until your pick-up time.

For those clients with full board or all inclusive, the hotel reserves the right to provide food service. On flights whose arrival at the destination takes place after 12:30 p.m., the first hotel service (when included in the trip) will be dinner. Likewise, on flights whose arrival at the destination takes place after 7:30 p.m., the hotel's first service will be accommodation. In certain cases and due to the pick-up time of a transfer to the airport or vice versa, there is the possibility of not being able to enjoy breakfast, lunch or dinner on the day of said transfer, which will not give rise to a refund.

IMPORTANT

Facilities and services such as: a la carte restaurants, sports facilities or others, such as health and beauty, etc., are always paid directly at the establishment, which will inform the client in advance.

The activities scheduled in the hotels or other services will depend on the type of client, as well as nationality, age, group, etc.

BEDROOMS
All the characteristics reflected are based on standard double accommodation, and the rest of the accommodations may not be adjusted. Third parties and children sharing a room will usually stay in an extra bed, or sofa bed, or in two double beds since in most hotels there are no triple rooms.

Double rooms may have two separate beds or a single bed valid for two people subject to hotel availability.

REGIMES

- S.A. accommodation only

- A.D. bed and breakfast

- M.P. half pension

- P.C. full board

- T.I. all inclusive

Prices do not include drinks with meals, except where otherwise indicated. Most hotels consider Half Board as breakfast and dinner, and dinner cannot be exchanged for lunch.

Additional conditions and services FLIGHTS

Depending on the type of fare, class of service, stay at the destination, offer, etc., you can make your reservation for round-trip flights. Please note that if you do not use the outbound flight ticket, the company may cancel the return flight.

When the user is interested in booking round-trip air routes and in order to be able to offer the most competitive rates available at that time, the website may generate two independent reservations, one for the outward and one for the return, even if It is the same airline. In this case, each reservation will have its own locator and its own conditions regarding refunds, cancellations and modifications

The conditions of your fare are defined by each airline. The cheapest rates do not have the possibility of exchange and/or refund as a general rule.

For air travel, arrival at the airport will be made at least an hour and a half in advance for domestic flights and 2 hours for medium-distance and international flights, prior to the official departure time, and in any case they will be strictly followed. the specific recommendations indicated in the travel documentation provided when signing the contract.

Shared codes: Due to the internal agreements and commercial alliances that occur between the different airlines, it may happen that the airline that operates the service is different from the one with which the client made their flight reservation.

Airlines may make schedule changes or route cancellations (operational changes) before departure, so it is the customer's responsibility to confirm their flight within 48 hours.

RESERVATION OPERATION

Reservation offer and price reference.

In compliance with current regulations and, especially Law 34/2002 on information society services and electronic commerce, Eric offers in the corresponding section for formalizing the reservation information about all possible reservations, their characteristics and prices. However, Eric reserves the right to withdraw, replace or change the offers offered to its clients through its website, by simply changing their content. In this way, the reservations offered at any time by Eric's website will be governed by the General Conditions in force in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the aforementioned reserves.

Price indication.

Each possible reservation offered will have its price indicated and whether it includes VAT or any other tax that, if applicable, is applicable. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the reason stated above, Eric will inform the client, via e-mail, before proceeding with payment for the reservation.

Availability.

The availability of offers offered by Eric through his website may vary depending on customer demand. Although Eric updates the database periodically, the reservation requested by the client could be complete at that time. In this case, Eric will send an e-mail to the client informing him of the impossibility of the availability of the offer.

Payment Methods.

When making reservations through his website, Eric requests the details of a credit card, the reservation holder, to guarantee its effectiveness and will proceed with payment at the time of formalizing the reservation.

Cancellation of the reservation.

Reservations made online are non-refundable. However, there is the possibility of contracting cancellation insurance that will allow the refund of the reservation amount except for the cancellation insurance amount.

Withdrawal.

According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, due to their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

In this sense, we inform you that reservations are exempt from the right of withdrawal.

DATA PROTECTION

In accordance with the applicable and current regulations on data protection, Eric informs users that the personal data collected during the registration and/or reservation process will be incorporated into the processing system owned by Eric, with the purpose of process said actions by the user and manage subsequent actions derived from them.

Your data will be kept for the period strictly necessary to fulfill the previously established purposes, unless there is a legal conservation obligation.

We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and consent.

In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing of your personal data. the same, directing your request to the address mentioned above or to the email hello@integrationtrip.com

You may contact the competent Control Authority to present the claim you consider appropriate.

APPLICABLE LEGISLATION AND JURISDICTION

Likewise, Eric reserves the right to file civil or criminal actions that it deems appropriate for improper use of its website and content or for non-compliance with these conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. 

 
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